Terms of Service

Last updated: January 2025

Welcome to DirectMedicine. These Terms of Service ("Terms") govern your use of our website and services. By using DirectMedicine, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using DirectMedicine ("Service"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

2. Description of Service

DirectMedicine is an online directory that connects patients with healthcare providers who offer transparent, cash-pay pricing. We provide a platform for:

  • Patients to search for and discover healthcare providers
  • Healthcare providers to list their practices and services
  • Both parties to connect directly

Important Disclaimers

DirectMedicine is not a healthcare provider. We do not provide medical advice, diagnosis, or treatment. We are a directory service that facilitates connections between patients and independent healthcare providers.

We do not verify medical credentials. While we encourage providers to maintain accurate profiles, we do not independently verify the licenses, credentials, or qualifications of healthcare providers listed on our platform. Patients should verify provider credentials through appropriate licensing boards.

Pricing is set by providers. All pricing information is provided by healthcare providers and may change. DirectMedicine does not guarantee the accuracy of pricing information. Patients should confirm pricing directly with providers before receiving services.

3. User Accounts

Account Creation

Some features of our Service require you to create an account. You agree to:

  • Provide accurate and complete information
  • Keep your account information updated
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

Account Termination

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion.

4. For Healthcare Providers

If you are a healthcare provider listing on DirectMedicine, you additionally agree to:

  • Maintain valid, active licenses in all states where you practice
  • Provide accurate information about your practice, services, and pricing
  • Update your listing promptly when information changes
  • Respond professionally to patient inquiries
  • Comply with all applicable laws and regulations
  • Not discriminate against patients on any unlawful basis

Provider Fees

Providers may be charged subscription fees for listing services. Current fees are described on our pricing page. We reserve the right to change fees with reasonable notice.

5. For Patients

If you are a patient using DirectMedicine, you understand and agree that:

  • DirectMedicine is a directory service, not a healthcare provider
  • You are responsible for verifying provider credentials
  • You are responsible for confirming pricing before receiving services
  • Any healthcare you receive is between you and your chosen provider
  • You should seek emergency care for medical emergencies (call 911)

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Post false, misleading, or fraudulent information
  • Impersonate any person or entity
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated means to access the Service without permission
  • Collect user information without consent
  • Post spam, advertisements, or promotional materials
  • Harass, abuse, or harm other users

7. Intellectual Property

The Service and its content, including text, graphics, logos, and software, are owned by DirectMedicine or our licensors and are protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

8. User Content

You retain ownership of content you submit to the Service (such as reviews or profile information). By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in connection with the Service.

You represent that you have the right to submit any content you post and that such content does not violate any third party's rights.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION ON THE SERVICE, INCLUDING PROVIDER LISTINGS, PRICING, OR REVIEWS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIRECTMEDICINE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

WE ARE NOT LIABLE FOR ANY ACTIONS, ERRORS, OR OMISSIONS OF HEALTHCARE PROVIDERS LISTED ON OUR PLATFORM. ANY HEALTHCARE RELATIONSHIP IS SOLELY BETWEEN YOU AND YOUR CHOSEN PROVIDER.

11. Indemnification

You agree to indemnify and hold harmless DirectMedicine, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DirectMedicine regarding the Service.

16. Contact Information

If you have questions about these Terms, please contact us at:

Email: legal@directmedicine.com
Address: DirectMedicine, Inc.