Privacy Policy

DirectMedicine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Create an account or provider listing
• Contact us through our website
• Subscribe to our newsletter
• Submit reviews or feedback

This may include your name, email address, phone number, location, and for providers, practice information and pricing details.

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent on pages
• Referring website
• Search queries on our platform

We use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Connect patients with healthcare providers
• Process provider listings and subscriptions
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website
• Detect and prevent fraud or abuse
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Healthcare Providers

When you contact a provider through our platform, we share your contact information with that provider so they can respond to your inquiry.

With Service Providers

We may share information with third-party service providers who assist us in operating our website, processing payments, sending emails, or analyzing data. These providers are contractually obligated to protect your information.

For Legal Reasons

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Choices

Account Information

You can update or delete your account information at any time by logging into your account or contacting us.

Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly.

Cookies

Most web browsers accept cookies by default. You can modify your browser settings to decline cookies, though this may affect your experience on our website.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@directmedicine.com
Address: DirectMedicine, Inc.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of your information, and opt out of the sale of your information (though we do not sell personal information). To exercise these rights, please contact us using the information above.

International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.